Terms of Service

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Jobzer’s Terms of Service

Last update: February 2018

Welcome to Jobzerr.com. Jobzerr.com is a marketplace platform for services performed by its users.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Jobzer services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service.

 

Key Terms

Orders are services offered on Jobzer.

Sellers are users who offer and perform services through order on Jobzer.

Buyers are users who purchase services on Jobzer.

Disputes are disagreements experienced during an order between a buyer and seller on Jobzer.

Revenue is the money sellers earn from completed orders.

Sales Balance is cleared revenue from completed orders for sellers to withdraw or use to purchase orders.

 

Overview (Main terms, in a nutshell)

Only registered users may buy and sell on Jobzer. Registration is free.

Orders on Jobzerr may be offered at a base starting price of $5. Some orders are offered at a base price of more than $5 as determined by the seller.

Buyers pay Jobzerr in advance to create an order.

Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect sellers’ reputation and status.

Users may not offer or accept payments using any method other than placing an order through Jobzerr.com.

Jobzer retains the right to use all published delivered works for Jobzer marketing and promotion purposes.

We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

 

Training

Jobzer train its candidates to develop the skill and knowledge of the selected job.

Training is provided for graphic designing, web designing, data entry and content writing currently, further modules may be added in future.

Trainees must fulfill their training session to join Jobzerr, well performing candidates can join Jobzerr immediately.

Any kind of certificate is not issued for the training provided by Jobzer. A letter will be offered to the trainee at the end of the training period by Jobzer.

Time schedule is decided by Jobzer.

Duration of training is 3 months.

English language should be understandable.

Candidate is supposed to be 18- 40 years of age.

Third party training is arranged for long distanced candidates.

 

Online training

Tutorials, video tutorials, skype guide and pdf documents are provided.

Direct online jobs

Candidate should score over 75% to pass the exam. Exam includes MCQ (multiple choice questions) and a project related to the selected job (project should be submitted within 24 hours)

Sellers

Sellers create orders on Jobzerr to allow buyers to purchase their services.

If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s Shopping Balance.

Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.

Sellers may not promote their orders or any Jobzerr content via the AdWords platform.

Sellers may withdraw their revenues using one of Jobzer’s withdrawal options (direct deposits or paypal).

For security concerns, Jobzer may temporarily disable a seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by buyers, or associating multiple Jobzer accounts to a single withdrawal provider.

Withdrawing Revenues

To withdraw your revenue, you must have an account with at least one of Jobzer’s withdrawal methods.

Your Jobzer profile can be associated with only one account from each Jobzerr withdrawal methods. A withdrawal provider account can be associated with only one Jobzerr profile.

Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.

Withdrawals can only be made in the amount available to you.

Withdrawal fees vary depending on the withdrawal method.

Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.

Buyers

You may not offer direct payments to sellers using payment systems outside of the Jobzerr Order system.

Jobzer retains the right to use all publically published delivered works for Jobzerr marketing and promotional purposes.

Buyers may request a specific service from the Post a Request feature found from the Shopping dashboard. Services requested on Jobzerr must be an allowed service on Jobzer.

 

Purchase

Buyers pay Jobzerr to create an order from a seller’s order page.

Orders may be purchased using one of the following payment methods: PayPal or direct bank deposits.

Taxes

Buyers may be charged with indirect taxes (such as VAT or GST) depending on their residency, location and any applicable law, in addition to the order price shown on the Gig page (Commercial bank does not charge taxes, other banks in Asian countries charge $1 and other countries $3 tax in addition to the order price)

Orders

Once payment is confirmed, your order will be created and given a unique Jobzerr order number (#FO).

Sellers must deliver completed files and/or proof of work  according to the service that was purchased and advertised on their order.

Handling Orders

When a buyer place an order, the seller is notified by email as well as notifications on the site while logged into the account.

Sellers are required to meet the delivery time they specified when creating their orders. Failing to do so will allow the buyer to cancel the order when an order is marked as late and may harm the seller’s status.

Sellers must send completed files and/or proof of work to mark the order as Delivered.

Users are responsible for scanning all transferred files for viruses and malware. Jobzerr will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

A Seller may cancel an order without the buyer’s consent at any given moment (Force Cancellation). However, this will have a negative effect on the seller’s status.

Buyers may use the “Request Revisions” feature located on the Order page while an order is marked as Delivered if the delivered materials do not match the seller’s description on their order page or they do not match the requirements sent to the seller at the beginning of the order process.

Disputes and Cancellations

We encourage our buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Jobzerr’s Customer Support department for assistance.

Order cancellations can be performed on Jobzerr, when eligible, by Customer Support or through the Resolution Center per order.

Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation to these Terms of Service. Doing so may get your account temporarily disabled to investigate possible security violations. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.

In the event that a buyer or seller encounters an issue related to the service provided in an order, you are encouraged to use the Site’s dispute resolution tools to attempt to resolve the matter.

Jobzerr reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.

All transfer and assignment of intellectual property to the buyer shall be subject to full payment for the order and the delivery may not be used if payment is cancelled for any reason.

If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s shopping balance.

Revisions to deliveries can be performed by sellers based on the seller’s order and customer care. Sellers may determine the amount of revisions offered to buyers, including no revisions.

Requests for revisions can be performed through the Order page while the order is marked as Delivered.

Order Cancellations

Jobzer encourages Buyers and Sellers to resolve service disputes mutually using the Resolution Center.

Eligibility for requests to Jobzer to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the Jobzerr delivery system. See below for Order specific eligibility.

Completed orders (or, where applicable, completed milestones) may be cancelled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete.

Orders are not eligible to be cancelled based on the quality of service/materials delivered by the seller if the service was rendered as described in the order page. Buyers may write their experience with the seller on the order page, including the overall level of service quality received.

Buyers must use Jobzerr Resolution Center to address their concerns and desired resolution related to the service provided by their seller prior to contacting Customer Support. Customer Support will not take any action against Orders where the buyers failed to inform their seller of issues related to the seller’s service and will allow sellers to provide a resolution first. This does not include non-permitted usage of Jobzerr.

Any non-permitted usage of Jobzerr encountered during an Order, after being reviewed by our Customer Support team, may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Jobzerr’s Terms of Service.

Jobzerr Customer Support will cancel orders based on, but not limited to, the following reasons:

Active orders (after the buyer submits their requirements and before the seller delivers on Jobzerr)

Delivered Orders (after the seller clicks Deliver Now and before the order is marked as complete)

Completed Orders (after the order is marked as complete and before the 14 day limitation)

Refunds

Jobzerr does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are refunded to the buyer’s balance as credit and are available for future purchases on Jobzerr. Funds returned to your balance from cancelled orders will not include processing fees paid.

Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any processing fees were added at the time of purchase to create a new order, the processing fees from that payment will not be refunded along with your deposit.

User Conduct and Protection

Jobzerr enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Jobzerr reflect the diversity of an expanding order economy. Members of the Jobzerr community communicate and engage through orders, social media, and on Jobzer’s Community Forums.

Jobzerr maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Jobzer. This section relates to the expected conduct users should adhere to while interacting with each other on Jobzer.

To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact our Customer Support team.

Reporting Violations

If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations

Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user’s email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing seller statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage

Adult Services & Pornography – Jobzerr does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language – Communication on Jobzer should be friendly, constructive, and professional. Jobzer condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam – Jobzerr takes the matter its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them for commercial purposes without their consent.

Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer. Any users who engage and communicate off of Jobzer will not be protected by our Terms of Service.

Intellectual Property Claims – Jobzer will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed.

Fraud / Unlawful Use – You may not use Jobzer for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts – To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Jobzerr community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to Jobzerr’s Terms of Service is cause for permanent suspension of all accounts.

Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on Jobzerr. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts – You may not buy or sell Jobzer accounts.

General Terms

Jobzerr reserves the right to put any account on hold or permanently disable accounts due to breach of these terms of service or due to any illegal or inappropriate use of the Site or services.

Violation of Jobzerr’s Terms of Service may get your account disabled permanently.

Users with disabled accounts will not be able to sell or buy on Jobzer.

Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.

Users have the option to enable account Security features to protect their account from any unauthorized usage.

Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.

Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Jobzerr’s approval.

Disputes should be handled using Jobzer’s dispute resolution tools (‘Resolution Center’ on the order page) or by contacting Jobzerr Customer Support.

Jobzerr may make changes to its Terms of Service from time to time. When these changes are made, Jobzerr will make a new copy of the terms of service available on this page.

You understand and agree that if you use Jobzerr after the date on which the Terms of Service have changed, Jobzerr will treat your use as acceptance of the updated Terms of Service.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER FIVERR NOR ANY PERSON ASSOCIATED WITH JOBZERR MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

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Limitation on Liability

IN NO EVENT WILL JOBZERR, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS

OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.